Acceptable Use Policy

Styxproxy — Anonymous Proxy Service
Effective Date: August 27, 2026

1. Purpose

This Acceptable Use Policy ("AUP") defines acceptable use of Styxproxy proxy services. By using Styxproxy, you agree to this policy. Violations may result in immediate credential revocation and permanent suspension from the service without refund.

2. Scope

This policy applies to all Styxproxy channels — the website, the website chat widget (Charon), and the Styxproxy Telegram bot. The same rules apply regardless of how you purchased your proxy.

3. Permitted Use

Styxproxy proxies may be used for:

• Web browsing and research
• Social media management
• SEO monitoring and analytics
• Price aggregation and comparison shopping
• Ad verification
• Market research
• E-commerce operations
• Travel fare monitoring
• Any lawful purpose that does not violate this policy

4. Prohibited Use

The following uses are strictly prohibited. This is not an exhaustive list.

4.1 Fraud and Financial Crimes

• Credit card fraud or carding
• Money laundering
• Wire fraud
• Any financial crime facilitated by proxies

4.2 Spam and Unsolicited Communications

• Sending unsolicited commercial email (spam)
• Mass unsolicited messages on social media platforms
• Automated posting of promotional content without platform consent
• Credential stuffing attacks

4.3 Unauthorized Access

• Gaining unauthorized access to computer systems or networks
• Brute force attacks
• Vulnerability scanning without authorization
• Bypassing rate limits or access controls on third-party websites

4.4 Illegal Activity

• Any illegal activity under Nigerian law or the laws of the jurisdiction where you use the service
• Distribution of malware, ransomware, or malicious software
• Hosting or distributing illegal content

4.5 Network Disruption

• Denial-of-service (DoS) or distributed denial-of-service (DDoS) attacks
• Network traffic manipulation
• TCP/IP packet spoofing

4.6 Credential Sharing

• Sharing your proxy credentials with others
• Using credentials purchased for one person or business for multiple people
• Each proxy credential is for one end user only

4.7 Circumventing Security Controls

• Using proxies to bypass security controls on websites you do not own or have permission to test
• Using proxies to access websites that have blocked you, in ways that violate the website's terms of service

4.8 Copyright and Trademark

• Using proxies to infringe copyright or trademark
• Distributing pirated software, media, or content
• Reselling proxy access as your own product

5. Ban Claims

If your proxy IP is blocked by a website or service, you may raise a ban claim.

5.1 How to Raise a Ban Claim

Via Order Status Page: Go to styxproxy.com/order/status, enter your transaction reference, select "Report a Ban," upload a screenshot showing the block.

Via Telegram: Send "Ban claim for [tx_ref]" to @styxproxy.

5.2 What Happens Next

An admin will review your claim. You may be asked to provide additional information. Replacement credentials are issued at Styxproxy's discretion based on the evidence provided.

5.3 Ban Claims vs. Refunds

A ban claim is not a refund. If your IP was blocked after delivery and the service was functioning at the time of delivery, this is a ban claim matter. See our Refund Policy.

6. Abuse Detection

Styxproxy monitors for prohibited use through traffic pattern analysis, complaint reports from third parties, anomalous usage signals, and automated detection systems.

If prohibited use is detected: we may immediately revoke affected credentials, suspend the associated account without notice, report the activity to law enforcement if required, and refunds are not provided for abuse-related revocations.

7. Report Abuse

If you become aware that a Styxproxy customer is using the service for prohibited activity, report it via the Order Status page at styxproxy.com/order/status, or by emailing support@styxproxy.com. All abuse reports are investigated. Reporter information is kept confidential upon request.

8. Credential Revocation

Styxproxy reserves the right to revoke credentials immediately and without notice if: the proxy is used for prohibited activities, the proxy exposes Styxproxy or our infrastructure partners to legal liability, the customer engages in abusive behaviour toward Styxproxy staff, a third party provides evidence of illegal use, or a refund is approved (credentials revoked simultaneously). Revoked credentials cannot be reactivated. A new order must be placed if service is desired after revocation.

9. Infrastructure Partners

Proxy IPs are sourced from vetted third-party infrastructure providers. Customers do not interact with these providers directly. Prohibited activities that violate an infrastructure partner's acceptable use policy are also violations of this AUP.

10. Changes to This Policy

We may update this AUP from time to time. Material changes will be communicated via Telegram or notice on our website.

11. Contact

Styxproxy

• Telegram: @styxproxy
• Chat widget: styxproxy.com
• Email: support@styxproxy.com
• Website: styxproxy.com
• Order Status page: styxproxy.com/order/status